Livv
Ouvrages

French Consumer Law

Auteurs : Louis Vogel, Joseph Vogel

Sommaire de l’ouvrage

  • Part 1: Advertising and sales promotion

    • Title 2: Prohibited Commercial Practices

      • Chapter 1: Unfair commercial practices

        • Section 3: Misleading Commercial Practices

          • II: Material element

            • A: Misleading commercial practices by action

              • 1°: Confusion

              • 2°: Allegations, indications or presentations

              • 3°: Object of the message

                • b): Conditions relating to the professional

                  • i): Identity of the professional

                  • ii): Qualities of the professional

                  • iii): Abilities of the professional

                  • iv): Rights of the professional

                  • v): Processing of claims and rights of consumer

              • 4°: Lack of clear identification of the beneficiary of the practice

              • 5°: Goods unduly presented as identical to other goods marketed in the Union

            • C: Potential effect

            • D: Instantaneous Offense

        • Section 4: Aggressive Commercial Practices

165. Abilities of the professional

1 minute de lecture

The concept of “abilities of the professional” primarily refers to its ability to perform the promised service. The professional is most often accused of having claimed expertise or experience that it does not have. For example, the members of a cooperative cannot claim to be “experts” in their field, when this qualification is assigned to all members who have a certain sales area and have made co …

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