French Consumer Law is a comprehensive and comparative overview of French and EU law in this field, covering: advertising, unfair commercial practices, conditions for the validity of contracts, unfair terms, product conformity, latent defects, product safety.

French Consumer Law

In terms of form, new Article L. 217-22 (former Article L. 217-15) of the Consumer Code requires that the guarantee be provided to the consumer in a legible and comprehensible manner on “any durable medium” which must contain the mandatory information listed in the article.
The content of the guarantee, i.e., what the seller is bound by, the terms of its implementation, price, duration, its territ …

Conditions of application

In terms of form, new Article L. 217-22 (former Article L. 217-15) of the Consumer Code requires that the guarantee be provided to the consumer in a legible and comprehensible manner on “any durable medium” which must contain the mandatory information listed in the article.

The content of the guarantee, i.e., what the seller is bound by, the terms of its implementation, price, duration, its territorial scope ,and the name and address of the guarantor must be specified. The contract must also mention, in a clear and precise manner, that in addition to the commercial guarantee, the seller is bound by the legal guarantee of conformity and the warranty against latent defects .

Furthermore, in accordance with Article 17 of Directive No 2019/771, which provides that where a producer offers the consumer a commercial guarantee of durability for certain goods for a certain period of time, the former is directly liable to the consumer, for the entire duration of the commercial guarantee of durability, with regard to the repair or replacement of the goods, the legislator has devoted specific provisions to the “commercial guarantee of durability”. Under Article L. 217-23 of the Consumer Code, it is provided that a producer may grant the consumer a commercial guarantee committing him for a given period of more than two years; the producer is then directly liable to the consumer for repairing or replacing the goods during the said period, in compliance with the requirements of Article L. 217-22. 

  CA Montpellier, 8 October 2014, LawLex201600000147JBJ, holding that the commercial guarantee of conformity only applies to the territorial scope defined in the contract, while this is not the case of the legal guarantee that applies when the vehicle is affected by non-conformity prior to the sale.

 Consumer Code, Article L. 217-22 (former Article L. 211-15), paragraph  4.

French Consumer Law

535. Conditions of application

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Les notions juridiques connexes

535. Conditions of application

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Les décisions de justice citées dans ce paragraphe :

Les notions juridiques connexes

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au contenu exclusif Livv – juristes d’entreprise